Privacy Policy

Effective Date: 8^th June 2026
Last Updated: 22^nd July 2026

1. Introduction

Welcome to MathaMentor (“we,” “our,” “us,” or “MathaMentor”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, enroll in courses, communicate with tutors, or use any of our educational services.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

When you register or contact us, we may collect:

• Full name
• Email address
• Phone number
• Date of birth (if required)
• Parent or guardian information (for minors)
• Billing information
• Country or location

Account Information

When you create an account, we may collect:

• Username
• Password (encrypted)
• Profile picture (optional)
• Learning preferences

Learning Information

While using MathaMentor, we may collect:

• Course enrollments
• Homework submissions
• Quiz results
• Test scores
• Progress reports
• Tutor feedback
• Session attendance

Technical Information

When you visit our website, we automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Time zone
• Pages visited
• Date and time of access
• Referral website

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Improve website performance
• Analyze website traffic
• Enhance user experience

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

4. How We Use Your Information

We use your information to:

• Create and manage your account
• Deliver educational services
• Schedule tutoring sessions
• Process payments
• Improve learning experiences
• Respond to customer inquiries
• Send important service updates
• Prevent fraud and unauthorized access
• Comply with legal obligations
• Improve our website and services

If you subscribe to marketing communications, we may send newsletters and promotional emails. You may unsubscribe at any time.

5. Legal Basis for Processing (GDPR)

Where applicable, we process your personal data based on one or more of the following legal grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Protection of vital interests
• Legitimate business interests that do not override your rights

6. Sharing Your Information

We do not sell your personal information.

We may share information with:

• Payment processors
• Cloud hosting providers
• Analytics providers
• Email service providers
• Video conferencing platforms
• Tutors or instructors providing educational services
• Government authorities where required by law

All third-party providers are expected to maintain appropriate security measures.

7. Children’s Privacy

MathaMentor may provide educational services to students under the age of 18.

Where required by law, we obtain parental or guardian consent before collecting personal information from children.

Parents or guardians may contact us to review, update, or request deletion of their child’s information.

8. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

• SSL encryption
• Secure servers
• Encrypted passwords
• Access controls
• Regular security monitoring

Although we strive to protect your information, no method of transmission over the Internet is completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Maintain educational records
• Meet legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer needed, it will be securely deleted or anonymized.

10. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with your local data protection authority

To exercise these rights, please contact us using the details below.

11. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for the privacy practices of third-party websites. We encourage users to review their privacy policies before providing personal information.

12. International Data Transfers

If your information is transferred outside your country of residence, we will take appropriate safeguards to ensure your personal data remains protected in accordance with applicable privacy laws.

13. Payment Information

Payments made through MathaMentor are processed by secure third-party payment providers.

We do not store complete credit or debit card information on our servers.

14. Analytics

We may use analytics services such as Google Analytics or similar tools to understand how visitors use our website and improve our services.

Analytics providers may collect information such as:

• IP address
• Browser type
• Device information
• Pages visited
• Session duration

You may disable analytics cookies through your browser settings where available.

15. Email Communications

We may send:

• Account notifications
• Password reset emails
• Course updates
• Booking confirmations
• Educational announcements
• Marketing communications (only where permitted)

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of MathaMentor after changes become effective constitutes acceptance of the revised Privacy Policy.

17. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

MathaMentor

Website: https://www.mathamentor.com

Email: info@mathamentor.com

Support: support@mathamentor.com

Address:9 Bonhill Street, London, EC2A 4DJ

Phone: 01923953128